Prophet by Baxter™ Demand Source Locator (DSL)
A service parts planning organization works in conjunction with the logistics and service organization to ensure that the required service parts are available, in the correct location, to meet the contractual commitments made to each client.
Key steps in this process include:
- Identify a logistics network capable of meeting the promised service level
- Predict (forecast) the future demand by service level commitment at each location within the network by using historical demand supplemented with product install base and contractual commitments
- Develop a stocking-level plan using the demand forecast calculated above, as well as lead-time variables, part importance and other stockout cost variables
- Place purchase, repair and replenishment orders to maintain an appropriate inventory in each location
The daily process of managing, supplying and servicing thousands of part numbers; across tens, hundreds, or thousands of stocking locations is a complicated process. Add in one-way and two-way part chains along with supplier backorder challenges and you quickly realize the fined tuned environment that was carefully planned is under constant assault from daily execution requirements.
All too often, a series of manual escalation processes are required to resolve the conflict. When we multiply this by hundreds of daily service part requests across multiple geographies, it illustrates the inherent value of linking the service part planning and execution processes.
Prophet by Baxter Demand Source Locator (DSL) is an optional module that enables alignment of the part sourcing process (execution) with the service parts planning process.
DSL’s part sourcing process utilizes service level commitment, part number, part chaining, demand location (postal code/ city/state) or contract number along with a business rule strategy to identify the best site (or alternate part) to fill the service request.